At Janet and Sandra Jewelry, we value your security and convenience. This Payment Policy explains the payment methods we accept and the measures we use to help protect your transactions.
Payment methods
Credit / Debit Card
We accept major credit and debit cards, including Visa, Mastercard, and American Express. To pay by card:
- Select "Credit/Debit Card" at checkout.
- Enter your card details (card number, expiry date, CVV).
- Complete the billing information as requested.
- Confirm your payment. You will then receive an on-screen confirmation and a confirmation email.
Apple Pay & Google Pay
For customers using Apple or Google devices, we support Apple Pay and Google Pay for secure, seamless checkout:
- Select "Apple Pay" or "Google Pay" at checkout.
- Authenticate with Face ID, Touch ID, or your device passcode.
- Confirm your shipping and billing information.
- Once complete, you'll be returned to our site and receive your order confirmation.
Safety and security
Your security is a top priority.
- Payments are encrypted using industry-standard SSL technology.
- We do not store your full card or bank account details on our servers; payments are handled by our secure payment providers.
- Our systems are kept up to date to meet current compliance and regulatory requirements.
Customer service
If you have any questions or issues related to payments, please contact us:
- Email: support@janetandsandrajewelry.com
- Hours: Monday–Friday, 8:00 AM–6:00 PM EST; Saturday–Sunday, 10:00 AM–4:00 PM EST
- We aim to respond within 24 hours.
Company information
- Website: janetandsandrajewelry.com
- Company: EVERPEAK DYNAMICS LIMITED
- Address: Unit F, 15F Wang Cheong Building, 251 Reclamation Street, Mong Kok, Hong Kong
- Email: support@janetandsandrajewelry.com